UPDATED: BC Flooding and Shipping Delays

Posted by Karmen McNamara on 2021 Nov 16th

UPDATED: BC Flooding and Shipping Delays

Updated November 25, 2021.

Firstly, our hearts go out to all of those affected by recent storms, and our hope is that everyone is safe and cared for.

As you are likely aware, last week's flooding in British Columbia washed out all highways connecting the lower mainland with the rest of the country.

Some highways have now reopened to essential traffic, however transportation of goods remains perilous and additional storms are expected today.

Here in Victoria, we are safe, and we continue to pack orders and take them to the post office daily.

However, I have been notified by Canada Post that there is a significant bottleneck in Richmond, BC, which is where sorting is done for shipments with Canadian destinations to the East and North, as well as international destinations.

As most of our orders are shipped without tracking, it is impossible to monitor the location of every order (the option to upgrade to tracked shipping offered at checkout).

The few orders that have been sent with tracking over the past 10 days appear to still be in Richmond. I am monitoring the progress of these orders closely, as it gives me the best information about what to expect for everyone's orders. If your order has a tracking number, you can monitor its progress HERE.

If you have received your order, I would love to know that as well.

I will continue to monitor the situation closely, and post updates on our blog as information becomes available.

If you have further questions, please don't hesitate to reach out.

Thank you for your understanding, and please stay safe.


Karmen McNamara

CEO, The Kindness Factory

The Kindness Factory Team

(250) 813-3169

"We have been leaders in how to protect our communities. Let’s continue to be the place that leads with kindness and compassion, that works together and keeps COVID-19 low and slow."

- Dr. Bonnie Henry 

Photo Credit: Matt Steberl