Pickup Instructions

We are proud to offer 100% Contact-Free Pickup.

Please note that pickup is now available by appointment only. Book your appointment here:

Returns and Exchanges

In accordance with public health requirements, we are unable to accept returns or exchanges on any products.

Limited Warranty

The Kindness Factory warrants that its products are free from defects of material or workmanship. In case of a defect, we will happily provide a replacement.